Elements and Performance Criteria
- Analyse passenger transport needs
- Determine requirements for passenger transport services
- Develop passenger transport service plans
- Available passenger transport resource requirements are identified
- Schedules are developed for passenger transport service plans
- Passenger transport resources are allocated
- Human resource requirements are integrated into passenger transport service plans
- Contingency and critical incident processes are integrated into passenger transport service plans
- Critical tasks, responsibilities and timelines are identified
- Costing for passenger transport service plans is identified
- Continuous improvement processes for passenger transport services plans are identified
- Passenger transport service plans are documented in accordance with industry or workplace requirements